The layout is great, you are steps away from your car or the pool. Its centerpiece is the pool which is circled by the two story buildings which house the rooms. The Flamingo Hotel is an iconic hotel in Santa Rosa, it first opened in 1957. Too bad! The Flamingo could be so much better!!! Seems like the staff doesn’t care if the guests have a good experience. The staff is just blah! No real customer service. The hotel is really cool! The pool and eating area outside is really nice. One woman came by and said someone would come by to help me. She left and I was waiting for someone to help me. A woman in front of me bought coffee and put the charge on her room. There were at least six staff walking around, chatting, trying to figure out an issue with their credit card reader. I went down to the restaurant in the morning to buy coffee. They have a tea kettle with coffee brew bags. We were given a room on the 2nd Floor, 122, with a view of the roof, roof’s air conditioning unit and the back parking lot. She seemed confused by my request? I told her I called and spoke with a woman on the phone about changing rooms. Got to the front desk and spoke with the receptionist. She said to come to the front desk with our keys. They could offer us a room on the 2nd floor which was less noisy. 1st Floor by the main door to the hallway with a full parking lot view. Checked in and there was some initial confusion on our reservation.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |